1. Service Description
Our service offers access to live and pre-recorded videos that showcase a day-in-the-life view of celebrities wearing body cams. Upon signing up and completing your payment, you will receive a passcode to log into your account and view the stream.

2. Access Issues and Resolution

Passcode Errors: If you encounter difficulties accessing the stream due to a passcode issue, please report it to our support team. Our technician will investigate, and if the problem is related to the passcode, a new passcode will be provided. Your stream will resume from where it left off if the technician confirms that access was not possible due to the passcode issue.

Server Crashes: In the event of a server crash, you may continue watching the stream using the same passcode once the server is back online. Please note that no refund will be issued for server outages.

3. Refund Requests
Refunds are considered on a case-by-case basis and are subject to the discretion of the CEO. While we review each request individually, refunds are not guaranteed. If our technicians are unable to restore your access to the livestream, you may request a review of your situation. Each request will be evaluated to determine if a refund is appropriate.

4. Contact Information
For assistance or to request a review of your access issues, please contact our support team at Yadeno.servicedesk@outlook.com. Please provide details of the issue and any relevant information to facilitate the review process.